TERMS & CONDITION, including cancelation and refunds

Participation in the event is not open to members of the general public, the organisers of the event reserve the right to refuse admission to anyone without explaining the reason. Filling out the registration form or registering online does not guarantee your admission until you receive a written notification of validation of your registration. In case when the organisers are unable to validate your registration, a full refund of the fee paid (minus transfer costs) will be provided. You must notify us by email at least 48 hours in advance if you wish to send a substitute participant.

Delegates may not “share” a pass between multiple attendees without prior authorization. If you are unable to find a substitute, please notify Nielsonsmith in writing no later than 30 days prior to the conference date and a credit voucher will be issued to you for the full amount paid, redeemable against any other Nielsonsmith conference. No credits or refunds will be given for cancellations received after 30 days prior to the conference date. Nielsonsmith reserves the right to cancel any conference for any reason and will not be responsible for airfare, hotel or any other costs incurred by attendees. No liability is assumed by Nielsonsmith for changes in program date, content, speakers or venue. By attending the conference you agree to share your business details (name, job title, company name, telephone number and email address) with other conference participants. You allow us to use your company name/logo on the list of conference participants.

In the event of Forum’s postponement or cancellation due to COVID-19, no liability is accepted by Nielsonsmith for any loss incurred by the client.

n case our ability to conduct the event is impacted by force majeure, such as a pandemic or act of God or Government, including, but not limited to, travel restrictions and/or general or incoming quarantines, leading to the Forum being re-scheduled, your booking is automatically transferred to the new dates. Should you not be able to attend on the new dates, Nielsonsmith will offer a 100% credit voucher, redeemable against any other Nielsonsmith event. There is no expiration date on this credit voucher.

The governing jurisdiction is England & Wales.